Mercure London Staines Upon Thames Hotel - Staines-upon-Thames

Thames Street, Staines-upon-Thames, United Kingdom, TW18 4SJ  show map
 3 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Mercure London Staines Upon Thames Hotel - Staines-upon-Thames

 Free Wi-Fi

Free Wi-Fi in rooms

 Parking

Paid parking

 24-Hour

24-hour reception

 Check-in/Check-out

Express check-in/-out

 Swimming Pool

Swimming pool

 Fitness/Gym

Exercise gym

 Sports activities

Archery

 Breakfast

In-room breakfast

Overview

The 3-star Mercure London Staines Upon Thames Hotel enjoys a prime setting overlooking the River Thames and Thorpe Park. The excellent hotel was built in 1820 and refurbished in 1999.

The property lies within a 10-minute drive from The Firestation Centre for Arts & Culture, St. George's Chapel and Thorpe Park. It is located 9km from Heathrow and just 1km from the center of Staines-upon-Thames.

London Heathrow airport can be reached in 10 minutes by car from Mercure London Staines Upon Thames Hotel.

Rooms

The hotel comprises 88 contemporary rooms featuring a designer décor, a writing desk, satellite TV, Wi-Fi, a minibar and individual climate control as well as a fridge and coffee/tea makers. Some rooms offer a panoramic view of the river. Guests can make use of family bathrooms with a hairdryer and a shower.

Eat & Drink

Breakfast is available from 07:00 till 09:30. Dishes of seafood cuisine are served in the lounge restaurant.

A full english breakfast is served at the price of GBP 14.95 per person per night. 

Services

There are cars for rent on site.

Relax

Guests are offered to use a sauna and a hot tub. Such activities as archery and bowling are also provided.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

Free public parking is possible on site.

Number of rooms:   88.

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Facilities

General

  • Free Wi-Fi
  • Paid parking
  • Express check-in/-out
  • 24-hour reception
  • Non-smoking rooms
  • Safe deposit box
  • No pets allowed
  • Lobby
  • Luggage storage
  • Rooms/Facilities for disabled

Sports & Fitness

  • Archery
  • Bowling
  • Exercise gym

Services

  • 24-hour room service
  • Bell staff/Porter
  • Dry cleaning
  • Laundry
  • Shops/Commercial services
  • Newspaper service
  • Tours/Ticket assistance
  • Shoe shine service

Dining facilities

  • Paid breakfast
  • In-room breakfast
  • Restaurant
  • Bar/Lounge

Meeting facilities

  • Business center
  • Conference room
  • Meeting/Banquet facilities
  • Fax/Photocopying

Children's facilities

  • Cribs available

Leisure facilities

  • Swimming pool
  • Sauna
  • Garden area

Room view

  • River view

Room facilities

  • Free Wi-Fi in rooms
  • Individual air conditioning
  • Heating
  • Paid in-room safe
  • Mini-Bar
  • Tea and coffee facilities
  • Bottled water
  • Connecting rooms
  • Terrace
  • Rollaway/Extra bed
  • Ironing facilities
  • In-room desk

Bathroom

  • Private bathroom
  • Bath/Shower
  • Hair dryer

Media

  • Flat-screen TV
  • Cable/Satellite television
  • Direct dial telephone
  • AM/FM alarm clock

Policies

Check-In

  • from  2 pm

Check-Out

  • until  11 am

Children and extra beds

  • Maximum capacity of extra beds in a room is 1. 

How to reach hotel

hotel Mercure London Staines Upon Thames Hotel - Staines-upon-Thames Staines-upon-Thames location
Show big map »

Hotel Address:

Thames Street, Staines-upon-Thames, United Kingdom, TW18 4SJ

Get directions
City Center
  • Staines-upon-Thames
    300 m
Airports
Train Stations
  • Richmond
    15.0km
Underground stations
  • Heathrow Terminal 4
    5.5km
  • Underground stations
    100 m
  • Bus stop
    200 m
Restaurants
  • Riverside Restaurant and Bar
    50 m
  • Momo Cafe (cuisine: Asian)
    200 m
Hotel information
  • Check-In:
    from  2 pm
  • Check-Out:
    until  11 am
  • Number of rooms:
    88

Hotel Awards

UKHOTEL AWARDSRecommendedStaines-upon-ThamesMercure London Staines Upon Thames Hotel

According to guest reviews, the hotel has been rated as
Best 3 Star Hotels in United Kingdom

Use Badge

Rooms and availability

Mercure London Staines Upon Thames Hotel Classic Double RoomMercure London Staines Upon Thames Hotel Classic Double RoomMercure London Staines Upon Thames Hotel Classic Double Room
Classic Double Room
Bed type: Double Bed or 2 Single beds or Twin beds
Size: 15m2
Check Prices
  • Air conditioning
  • Private bathroom
— Less information+ More information

This twin room has a satellite TV.

Room facilities
    Mercure London Staines Upon Thames Hotel Classic Family Room FamilyMercure London Staines Upon Thames Hotel Classic Family Room FamilyMercure London Staines Upon Thames Hotel Classic Family Room Family
    Classic Family Room
    Bed type: 1 Single bed or Twin beds
    Check Prices
    • Air conditioning
    • Bathtub
    — Less information+ More information

    FAMILY ROOM RIVER VIEW

    Room facilities
      Mercure London Staines Upon Thames Hotel Superior Twin RoomMercure London Staines Upon Thames Hotel Superior Twin RoomMercure London Staines Upon Thames Hotel Superior Twin Room
      Superior Twin Room
      Bed type: Twin beds
      Size: 15m2
      Check Prices
      • Shower
      — Less information+ More information
      Room facilities

        How to reach hotel

        hotel Mercure London Staines Upon Thames Hotel - Staines-upon-Thames Staines-upon-Thames location
        Show big map »

        Hotel Address:

        Thames Street, Staines-upon-Thames, United Kingdom, TW18 4SJ

        Get directions
        City Center
        • Staines-upon-Thames
          300 m
        Airports
        Train Stations
        • Richmond
          15.0km
        Underground stations
        • Heathrow Terminal 4
          5.5km
        • Underground stations
          100 m
        • Bus stop
          200 m
        Restaurants
        • Riverside Restaurant and Bar
          50 m
        • Momo Cafe (cuisine: Asian)
          200 m
        Hotel information
        • Check-In:
          from  2 pm
        • Check-Out:
          until  11 am
        • Number of rooms:
          88

        Hotel Awards

        UKHOTEL AWARDSRecommendedStaines-upon-ThamesMercure London Staines Upon Thames Hotel

        According to guest reviews, the hotel has been rated as
        Best 3 Star Hotels in United Kingdom

        Use Badge

        Mercure London Staines Upon Thames Hotel Location

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        • Airports
        • Underground stations
        • Train stations
        • Parks
        • Tourist attractions
        • Museums
        • Convention centers
        • Stadiums
        • Food and meals
        • General

        Hover above the icons to see hotel photo and details.

        Click the hotel to go to the main hotel page.

        Route Planner
        Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

        What's nearby

        Popular areas

        • City Center - 200 m

        Places of interest

        • Masonic Hall - 100 m
        • Burway Rowing Club - 3.1km

        Amusement

        • Vue Cinemas - 200 m
        • Vue Entertainment - 200 m
        • Stevens - 3.3km

        Museums

        • Spelthorne Museum - 100 m
        • Bnaps Ltd - 500 m

        Theaters

        • Polygon Scenery - 3.3km

        Local Attractions

        • Thorpe Park - 3.0km
          Staines Road, Chertsey
        • Savill Garden - 5.5km
          Wick Lane, Windsor
        • Windsor Great Park - 8.1km
          Duke's Ln, Windsor
        • Royal Holloway - 3.7km
          Egham Hill, Egham
        • Sunbury Park Walled Garden - 8.0km
          Thames Street, Sunbury

        Restaurants Nearby

        • Riverside Restaurant and Bar - 50 m

          Address: Mercure London Thames Hotel

        • Baroosh - Staines - 200 m

          Address: 24-26 High St
          Phone: 01784 452509

          50% likes this, based on 31 reviews
          Cuisine: Pub

        • Sushi Nara - 240 m

          Address: 1 Church Street
          Phone: 01784 558 066

          91% likes this, based on 109 reviews
          Cuisine: Japanese

        • Momo Cafe - 200 m

          Address: No.1 Clarence Street

          71% likes this, based on 59 reviews
          Cuisine: Asian

        • Roshni's - 240 m

          Address: Clarence Street
          Phone: 01784462515

          Cuisine: Indian
          Price Range: GBP 18 - GBP 37

        Hotel information
        • Check-In:
          from  2 pm
        • Check-Out:
          until  11 am
        • Number of rooms:
          88

        Hotel Awards

        UKHOTEL AWARDSRecommendedStaines-upon-ThamesMercure London Staines Upon Thames Hotel

        According to guest reviews, the hotel has been rated as
        Best 3 Star Hotels in United Kingdom

        Use Badge

        Hotels nearby
        Heathrow Lodge
        3 stars
        6km

        Mercure London Staines Upon Thames Hotel Reviews

        Guest reviews are submitted by our customers after their stay at Mercure London Staines Upon Thames Hotel

        Average guest rating

        6.8out of 10
        Very good
        Based on 92 reviews

        Rating by category:

        Rooms
        8.0
        Value
        7.5

        Individual guest reviews

        • Older travelers
          8.8

          Close to the airport,easy access to London by train, comfortable and in a nice village,near Windsor castle

        • Group of friends
          9.2

          The very comfortable beds and modern room facilities, friendly staff , nice music in the lounge area.

          Car parking was a bit of a nightmare

        • Older travelers
          8.8

          For us the hotel was perfectly stuated next to the Thames for walking the Thames Way. The room was spacious and comfortable. The car parking was also very good.

        • Family with children
          7.8

          Nice and convenient location, weekend rate great value for money. Large rooms, friendly staff

          some carpets and wallpapers would need refurbishing

        • Older travelers
          6.6

          Room was adequate with nice view of riverside

          Parking was very limited and we had to pay to park the car in the nearby car park which meant we had to be up at 8 am to feed the meter. Breakfast service was slow and simple services (eg milk for tea) requiring prompting.

        • Older travelers
          8.8

          Helpful manager found a place for us to fit our little car into the packed car park. Room was comfortable, good hospitality tray, nice bathroom with bath, shower/mixer and separate showerhead, and glorious view of the River Thames. Excellent hot and cold breakfast buffet.

          Noise. A coach party of young people kept shouting and shrieking on the stairs into the small hours, but the hotel cannot help that. More disturbingly, we could clearly hear every word spoken by the family in the next room, who were not shouting at all, and their television and hair-dryer might have been in our room.

        • Older travelers
          7.4

          location was good. staff well presented and friendly, good choice for breakfast, handy to catch over land trains London's attractions and others in area

          car parking restricted, parts of hotel tired but of no big problem

        • Older travelers
          10.0

          Excellent service and an outstandingly good breakfast.

          Not enough onsite parking, which forced us to use a rather expensive neighbouring car park.

        • Older travelers
          5.4

          convenient for visiting my son in Egham

          I have complained before about the buffet breakfast it is dried up and cold alas it is still all the same cold and dried up We paid £14.95 for my son to have breakfast with us it was quite disgusting

        • Older travelers
          8.8

          Large comfortable room

          The fruit salad was fermenting at breakfast - despite being told the staff did nothing about it. The burners were not lit under the hot buffet

        • Couple
          10.0

          The staff were very polite and helpfull and was more than happy to go that little extra no matter what time of day.

        • Older travelers
          10.0

          Comfortable room with riverside outlook. Close to shops, restaurants. Good facilities and parking.

        • Family with children
          7.0

          The rooms and beds were very comfortable and clean. Easy access to the city by foot. Late evening food choices were limited but very good and fairly priced.

          The desk staff person was quite rude and testy. Not sure if he was having a bad day but he was most unpleasant and not at all accomodating. Another staff member was the opposite as he was trying very hard to meet our needs (wish we had seen more of him!). Another negative was the cost of breakfast. Way too expensive especially if you don't want a full cooked breakfast. We made our way into town and found an alternative that was much more reasonable and healthier.

        • Older travelers
          7.4

          Sparse functionality. No frills!

          Poor infrastructure- no lift or luggage shuttle! No airconditioning in rooms

        • Couple
          3.8

          There was nothing that I liked during my stay

          The car park was full and so you must park elsewhere - had to get up at 7.30am to go outside and put a ticket on the car. Air conditioning doesn't work, bed was 2 singles put together not really a double bed then. Its like Acorr just put the name on this hotel, it is not a luxury hotel.

        How to reach hotel

        hotel Mercure London Staines Upon Thames Hotel - Staines-upon-Thames Staines-upon-Thames location
        Show big map »

        Hotel Address:

        Thames Street, Staines-upon-Thames, United Kingdom, TW18 4SJ

        Get directions
        City Center
        • Staines-upon-Thames
          300 m
        Airports
        Train Stations
        • Richmond
          15.0km
        Underground stations
        • Heathrow Terminal 4
          5.5km
        • Underground stations
          100 m
        • Bus stop
          200 m
        Restaurants
        • Riverside Restaurant and Bar
          50 m
        • Momo Cafe (cuisine: Asian)
          200 m
        Hotel information
        • Check-In:
          from  2 pm
        • Check-Out:
          until  11 am
        • Number of rooms:
          88

        Hotel Awards

        UKHOTEL AWARDSRecommendedStaines-upon-ThamesMercure London Staines Upon Thames Hotel

        According to guest reviews, the hotel has been rated as
        Best 3 Star Hotels in United Kingdom

        Use Badge