Mercure London Staines-Upon-Thames Hotel - Staines-upon-Thames

Thames Street, Staines-upon-Thames, United Kingdom, TW18 4SJ  show map
 3 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Mercure London Staines-Upon-Thames Hotel - Staines-upon-Thames

Free Wi-Fi

Free Wi-Fi in rooms

Free parking
Luggage storage
Late check-in/ -out
Food/ Drinks

Bar/Lounge area

Restaurant

Fitness/ Gym

Exercise gym

Swimming pool
Spa and relaxation

Spa lounge

Overview

Ideally located next to restaurants, pubs and golf courses, Mercure London Staines-Upon-Thames Hotel offers such spa facilities as a spa lounge and a sauna. This original building was refurbished in 1999.

Due to riverside location in the center of the city, Mercure London Staines-Upon-Thames Hotel guests will find Windsor Castle, The Firestation Centre for Arts & Culture and St. George's Chapel nearby. 15 minutes' drive from Camberley.

Monuments and a museum are set within walking distance.

London Heathrow airport can be reached in 10 minutes by car from Mercure London Staines-Upon-Thames Hotel.

Rooms

The hotel rooms are designer and come with individual climate control, complimentary Wi-Fi, an in-room safe, an iron with ironing board and coffee/tea makers. Many guestrooms offer views of the River Thames. Guests can make use of en suite bathrooms with a bathtub, a hairdryer and a shower.

Eat & Drink

Breakfast is available from 07:00 till 09:30. The hotel features a lounge restaurant serving seafood cuisine. There is an onsite Riverside bar to relax in. Guests can share a meal in Riverside Restaurant and Bar and Mamma Mia, located about 50 meters away.

A full english breakfast is served at the price of GBP 14.95 per person per night. 

Services

Free self parking, a safe deposit box and a baggage storage along with a business center, a meeting room and a photocopier are also at guests' disposal.

Relax

On-site activities feature archery and bowling.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

Free public parking is possible on site.

Number of rooms:   88.

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Facilities

General

  • Free Wi-Fi
  • Free parking
  • Express check-in/-out
  • 24-hour reception
  • Non-smoking rooms
  • Safe deposit box
  • No pets allowed
  • Lobby
  • Luggage storage
  • Rooms/Facilities for disabled

Sports & Fitness

  • Archery
  • Bowling
  • Exercise gym

Services

  • Room service
  • Bell staff/Porter
  • Dry cleaning
  • Laundry
  • Newspaper service
  • Tours/Ticket assistance
  • Shoe shine service

Dining facilities

  • Paid breakfast
  • In-room breakfast
  • Restaurant
  • Bar/Lounge area

Meeting facilities

  • Business center
  • Conference room
  • Meeting/Banquet facilities
  • Fax/Photocopying

Children's facilities

  • Cribs available

Leisure facilities

  • Swimming pool
  • Spa lounge
  • Sauna
  • Garden area

Room view

  • River view

Room facilities

  • Free Wi-Fi in rooms
  • In-room air conditioning
  • Heating
  • Paid in-room safe
  • Mini-bar
  • Tea and coffee facilities
  • Bottled water
  • Connecting rooms
  • Terrace
  • Garden furniture
  • Rollaway beds
  • Ironing facilities
  • In-room desk

Bathroom

  • Private bathroom
  • Bath/Shower
  • Hair dryer

Media

  • Flat-screen TV
  • Cable/Satellite television
  • Direct dial telephone
  • AM/FM alarm clock

Room decor

  • Blackout curtains

Policies

Check-in

  • from  2 pm

Check-out

  • until  12 pm

Children and extra beds

  • One child under the age of 15 may stay for free in an extra bed. 
  • All children under the age of 3 may stay at the price of GBP 10 per person per night in an extra bed. 
  • Maximum capacity of extra beds in a room is 1. 

How to reach hotel

hotel Mercure London Staines-Upon-Thames Hotel - Staines-upon-Thames Staines-upon-Thames location
Show big map »

Hotel Address:

Thames Street, Staines-upon-Thames, United Kingdom, TW18 4SJ

Get directions
City Center
  • Staines-upon-Thames
    300 m
Airports
Train Stations
  • Richmond
    15.0 km
Underground stations
  • Heathrow Terminal 4
    5.5 km
  • Underground stations
    100 m
  • Bus stop
    200 m
Restaurants
  • Riverside Restaurant and Bar
    50 m
  • Momo Cafe (cuisine: Asian)
    200 m
Hotel information
  • Check-in:
    from  2 pm
  • Check-out:
    until  12 pm
  • Number of rooms:
    88

Hotel Awards

UKHOTEL AWARDSRecommendedStaines-upon-ThamesMercure London Staines-Upon-Thames Hotel

According to guest reviews, the hotel has been rated as
Best 3 Star Hotels in United Kingdom

Use Badge

Rooms and availability

Mercure London Staines-Upon-Thames Hotel photos Room
Classic Double Room
Bed type: Double bed or 2 Single beds or Twin beds
Size: 15 m²
Check Prices
  • Air conditioning
  • Private bathroom
— Less information+ More information

Standard|Classic Double Room

Room facilities
    Mercure London Staines-Upon-Thames Hotel photos Amenities Family
    Family Room
    Check Prices
    • Air conditioning
    • Bathtub
    — Less information+ More information
    Room facilities
      Mercure London Staines-Upon-Thames Hotel photos Room
      Superior Single Room
      Bed type: 2 Single beds
      Check Prices
      — Less information+ More information

      Superior|2 Single Beds Superior River View Early Special

      How to reach hotel

      hotel Mercure London Staines-Upon-Thames Hotel - Staines-upon-Thames Staines-upon-Thames location
      Show big map »

      Hotel Address:

      Thames Street, Staines-upon-Thames, United Kingdom, TW18 4SJ

      Get directions
      City Center
      • Staines-upon-Thames
        300 m
      Airports
      Train Stations
      • Richmond
        15.0 km
      Underground stations
      • Heathrow Terminal 4
        5.5 km
      • Underground stations
        100 m
      • Bus stop
        200 m
      Restaurants
      • Riverside Restaurant and Bar
        50 m
      • Momo Cafe (cuisine: Asian)
        200 m
      Hotel information
      • Check-in:
        from  2 pm
      • Check-out:
        until  12 pm
      • Number of rooms:
        88

      Hotel Awards

      UKHOTEL AWARDSRecommendedStaines-upon-ThamesMercure London Staines-Upon-Thames Hotel

      According to guest reviews, the hotel has been rated as
      Best 3 Star Hotels in United Kingdom

      Use Badge

      Mercure London Staines-Upon-Thames Hotel Location

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      • Airports
      • Underground stations
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      • Parks
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      • Museums
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      • General

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      Route Planner
      Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

      What's nearby

      Popular areas

      • City Center - 200 m

      Places of interest

      • Masonic Hall - 100 m
      • Burway Rowing Club - 3.1 km

      Amusement

      • Vue Cinemas - 200 m
      • Vue Entertainment - 200 m
      • Stevens - 3.3 km

      Museums

      • Spelthorne Museum - 100 m
      • Bnaps Ltd - 500 m

      Theaters

      • Polygon Scenery - 3.3 km

      Local attractions

      • Thorpe Park - 3.0 km
        Staines Road, Chertsey
      • Savill Garden - 5.5 km
        Wick Lane, Windsor
      • Windsor Great Park - 8.1 km
        Duke's Ln, Windsor
      • Royal Holloway - 3.7 km
        Egham Hill, Egham
      • Sunbury Park Walled Garden - 8.0 km
        Thames Street, Sunbury

      Restaurants nearby

      • Riverside Restaurant and Bar - 50 m

        Address: Mercure London Thames Hotel

      • Baroosh - Staines - 200 m

        Address: 24-26 High St
        Phone: 01784 452509

        50% likes this, based on 31 reviews

      • Sushi Nara - 240 m

        Address: 1 Church Street
        Phone: 01784 558 066

        91% likes this, based on 109 reviews
        Cuisine: Japanese

      • Momo Cafe - 200 m

        Address: No.1 Clarence Street

        71% likes this, based on 59 reviews
        Cuisine: Asian

      • Roshni's - 240 m

        Address: Clarence Street
        Phone: 01784462515

        Cuisine: Indian
        Price Range: GBP 19 - GBP 38

      Hotel information
      • Check-in:
        from  2 pm
      • Check-out:
        until  12 pm
      • Number of rooms:
        88

      Hotel Awards

      UKHOTEL AWARDSRecommendedStaines-upon-ThamesMercure London Staines-Upon-Thames Hotel

      According to guest reviews, the hotel has been rated as
      Best 3 Star Hotels in United Kingdom

      Use Badge

      Hotels nearby
      Heathrow Lodge
      2 stars
      6 km

      Mercure London Staines-Upon-Thames Hotel Reviews

      Guest reviews are submitted by our customers after their stay at Mercure London Staines-Upon-Thames Hotel

      Average guest rating

      6.8out of 10
      Very good
      Based on 92 reviews

      Rating by category:

      Rooms
      8.0
      Value
      7.5

      Guest reviews

      • Older travelers
        8.8

        Close to the airport,easy access to London by train, comfortable and in a nice village,near Windsor castle

      • Group of friends
        9.2

        The very comfortable beds and modern room facilities, friendly staff , nice music in the lounge area.

        Car parking was a bit of a nightmare

      • Older travelers
        8.8

        For us the hotel was perfectly stuated next to the Thames for walking the Thames Way. The room was spacious and comfortable. The car parking was also very good.

      • Family with children
        7.8

        Nice and convenient location, weekend rate great value for money. Large rooms, friendly staff

        some carpets and wallpapers would need refurbishing

      • Older travelers
        6.6

        Room was adequate with nice view of riverside

        Parking was very limited and we had to pay to park the car in the nearby car park which meant we had to be up at 8 am to feed the meter. Breakfast service was slow and simple services (eg milk for tea) requiring prompting.

      • Older travelers
        8.8

        Helpful manager found a place for us to fit our little car into the packed car park. Room was comfortable, good hospitality tray, nice bathroom with bath, shower/mixer and separate showerhead, and glorious view of the River Thames. Excellent hot and cold breakfast buffet.

        Noise. A coach party of young people kept shouting and shrieking on the stairs into the small hours, but the hotel cannot help that. More disturbingly, we could clearly hear every word spoken by the family in the next room, who were not shouting at all, and their television and hair-dryer might have been in our room.

      • Older travelers
        7.4

        location was good. staff well presented and friendly, good choice for breakfast, handy to catch over land trains London's attractions and others in area

        car parking restricted, parts of hotel tired but of no big problem

      • Older travelers
        10.0

        Excellent service and an outstandingly good breakfast.

        Not enough onsite parking, which forced us to use a rather expensive neighbouring car park.

      • Older travelers
        5.4

        convenient for visiting my son in Egham

        I have complained before about the buffet breakfast it is dried up and cold alas it is still all the same cold and dried up We paid £14.95 for my son to have breakfast with us it was quite disgusting

      • Older travelers
        8.8

        Large comfortable room

        The fruit salad was fermenting at breakfast - despite being told the staff did nothing about it. The burners were not lit under the hot buffet

      • Couple
        10.0

        The staff were very polite and helpfull and was more than happy to go that little extra no matter what time of day.

      • Older travelers
        10.0

        Comfortable room with riverside outlook. Close to shops, restaurants. Good facilities and parking.

      • Family with children
        7.0

        The rooms and beds were very comfortable and clean. Easy access to the city by foot. Late evening food choices were limited but very good and fairly priced.

        The desk staff person was quite rude and testy. Not sure if he was having a bad day but he was most unpleasant and not at all accomodating. Another staff member was the opposite as he was trying very hard to meet our needs (wish we had seen more of him!). Another negative was the cost of breakfast. Way too expensive especially if you don't want a full cooked breakfast. We made our way into town and found an alternative that was much more reasonable and healthier.

      • Older travelers
        7.4

        Sparse functionality. No frills!

        Poor infrastructure- no lift or luggage shuttle! No airconditioning in rooms

      • Couple
        3.8

        There was nothing that I liked during my stay

        The car park was full and so you must park elsewhere - had to get up at 7.30am to go outside and put a ticket on the car. Air conditioning doesn't work, bed was 2 singles put together not really a double bed then. Its like Acorr just put the name on this hotel, it is not a luxury hotel.

      How to reach hotel

      hotel Mercure London Staines-Upon-Thames Hotel - Staines-upon-Thames Staines-upon-Thames location
      Show big map »

      Hotel Address:

      Thames Street, Staines-upon-Thames, United Kingdom, TW18 4SJ

      Get directions
      City Center
      • Staines-upon-Thames
        300 m
      Airports
      Train Stations
      • Richmond
        15.0 km
      Underground stations
      • Heathrow Terminal 4
        5.5 km
      • Underground stations
        100 m
      • Bus stop
        200 m
      Restaurants
      • Riverside Restaurant and Bar
        50 m
      • Momo Cafe (cuisine: Asian)
        200 m
      Hotel information
      • Check-in:
        from  2 pm
      • Check-out:
        until  12 pm
      • Number of rooms:
        88

      Hotel Awards

      UKHOTEL AWARDSRecommendedStaines-upon-ThamesMercure London Staines-Upon-Thames Hotel

      According to guest reviews, the hotel has been rated as
      Best 3 Star Hotels in United Kingdom

      Use Badge