Mercure London Staines Upon Thames Hotel - Staines-upon-Thames

Thames Street, Staines-upon-Thames, United Kingdom, TW18 4SJ  show map
 3 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Mercure London Staines Upon Thames Hotel - Staines-upon-Thames

Wi-Fi
Parking

On-site parking

Luggage storage
24-hour

Late check-in

24-hour reception

Food/ Drinks

Bar/ Lounge area

Restaurant

Fitness/ Gym

Exercise gym

Swimming pool
Spa and relaxation

Spa lounge

Overview

Mercure London Staines Upon Thames Hotel is situated in the center of Staines-upon-Thames near Thames River, Legoland Windsor and Twickenham. The informal building was renovated in 1999 and now combines original architecture with modern technology.

The city center is about 10 minutes on foot. 15 minutes' drive from Camberley.

The hotel is surrounded by restaurants, pubs and golf courses.

The property enjoys riverside location within a 10-minute drive to London Heathrow airport.

Rooms

Guests are offered 88 designer hotel rooms equipped with satellite TV, complimentary Wi-Fi, a trouser press, individual climate control and a writing desk. Many rooms feature a panoramic view of the River Thames. Other comforts include a dishwasher, a fridge and coffee/tea makers for self-catering.

Eat & Drink

Breakfast is available from 07:00 till 09:30. Guests will enjoy excellent meals at the lounge restaurant serving seafood cuisine. The hotel’s large Riverside bar welcomes guests for refreshing drinks. Serving an array of dishes, Riverside Restaurant and Bar and Mamma Mia are just 50 meters away.

A full english breakfast is served at the price of GBP 14.95 per person per night. 

Services

The on-site conveniences include a storage room, free self parking and a safety deposit box.

Relax

Guests will enjoy using a spa lounge and a sauna available on site. On-site activities feature archery and bowling.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

Free public parking is possible on site.

Number of rooms:   88.

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Facilities

General

  • No smoking on site
  • Wi-Fi
  • On-site parking
  • Safe deposit box
  • 24-hour reception
  • Late check-in
  • Express check-in/ -out
  • Pets allowed
  • Rooms/ Facilities for disabled
  • Public areas with access for disabled
  • Wheelchair access
  • Luggage storage
  • Lobby

Sports & Fitness

  • Exercise gym
  • Bowling
  • Archery

Services

  • Room service
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Shoe shine service
  • Newspaper service
  • Bell staff/Porter

Dining facilities

  • Paid breakfast
  • Restaurant
  • Bar/ Lounge area

Meeting facilities

  • Business center
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children's facilities

  • Cribs available

Leisure facilities

  • Swimming pool
  • Garden area
  • Spa lounge
  • Sauna

Room view

  • River view

Room facilities

  • In-room air conditioning
  • Heating
  • Paid in-room safe
  • Mini-bar
  • Connecting rooms
  • Terrace
  • Garden furniture
  • Tea and coffee facilities
  • Bottled water
  • In-room desk
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Private bathroom
  • Bath/ Shower
  • Hair dryer

Media

  • Flat-screen TV
  • Internet television
  • Direct dial telephone
  • AM/FM alarm clock

Room decor

  • Blackout curtains

Policies

Check-in

  • from  2 pm

Check-out

  • until  12 pm

Children and extra beds

  • One child under the age of 15 may stay for free in an extra bed. 
  • All children under the age of 3 may stay at the price of GBP 10 per person per night in an extra bed. 
  • Maximum capacity of extra beds in a room is 1. 

Pets

  • Pets are allowed on request.

How to reach hotel

hotel Mercure London Staines Upon Thames Hotel - Staines-upon-Thames Staines-upon-Thames location
Show big map »

Hotel Address:

Thames Street, Staines-upon-Thames, United Kingdom, TW18 4SJ

Get directions
City Center
  • Staines-upon-Thames
    300 m
Airports
Train Stations
  • Richmond
    15.0 km
Underground stations
  • Heathrow Terminal 4
    5.5 km
  • Underground stations
    100 m
  • Bus stop
    200 m
Restaurants
  • Riverside Restaurant and Bar
    20 m
  • Momo Cafe (cuisine: Asian)
    220 m
Hotel information
  • Check-in:
    from  2 pm
  • Check-out:
    until  12 pm
  • Number of rooms:
    88

Hotel Awards

UKHOTEL AWARDSRecommendedStaines-upon-ThamesMercure London Staines Upon Thames Hotel

According to guest reviews, the hotel has been rated as
Best 3 Star Hotels in United Kingdom

Use Badge

Rooms and availability

Mercure London Staines-Upon-Thames Hotel photos Room
Classic Double Room
River view
  • Room size:

    15 m²

  • Max occupancy:

    4 persons

  • Bed type:

    1 Double bed, 2 Single beds

  • Check Prices
  • Room Facilities:
    • Shower
    • Bathtub
    • Air conditioning
    • + More
  • General:Work desk
  • Ironing facilities
  • Trouser/pants press
  • Telephone
  • Bathroom:Bathroom
  • Hair dryer
  • Toilet
  • Bedding:Sofa bed
  • Dining:Mini-bar
  • Coffee/tea maker
  • Refrigerator
  • Media:Satellite TV
  • 220 V AC
  • In-house movie
  • Computer hookup
  • Radio
Room Description:

Standard|Double Classic Double Room

Mercure London Staines-Upon-Thames Hotel photos Amenities Family
Classic Family Room
River view
  • Max occupancy:

    4 persons

  • Bed type:

    1 Double bed

  • Check Prices
  • Room Facilities:
    • Non-smoking
    • Bathtub
    • Air conditioning
    • + More
  • General:Wi-Fi
  • Ironing facilities
  • Fax machine
  • Direct dial phone number
  • Bathroom:Hair dryer
  • Dining:Mini-bar
  • Media:Satellite TV
  • 220 V AC
  • Wake up service
  • In-house movie
  • Computer hookup
Room Description:

Standard|Classic Family Rive View

Superior Twin Room
River view
  • Max occupancy:

    2 persons

  • Bed type:

    2 Single beds, 2 Single beds

  • Check Prices
Room Description:

Superior|2 Single Beds Superior River View

Mercure London Staines Upon Thames Hotel Location

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What's nearby

Popular areas

  • City Center200 m

Places of interest

  • Masonic Hall100 m
  • Burway Rowing Club3.1 km

Amusement

  • Vue Cinemas200 m
  • Vue Entertainment200 m
  • Stevens3.3 km

Museums

  • Spelthorne Museum100 m
  • Bnaps Ltd500 m

Theaters

  • Polygon Scenery3.3 km

Local attractions

  • Thorpe Park3.0 km
    Staines Road, Chertsey
  • Savill Garden5.5 km
    Wick Lane, Windsor
  • Windsor Great Park8.1 km
    Duke's Ln, Windsor
  • Royal Holloway3.7 km
    Egham Hill, Egham
  • Sunbury Park Walled Garden8.0 km
    Thames Street, Sunbury

Restaurants nearby

  • Riverside Restaurant and Bar20 m

    Address: Mercure London Thames Hotel

  • Baroosh - Staines220 m

    Address: 24-26 High St
    Phone: 01784 452509

    50% likes this, based on 31 reviews

  • Sushi Nara260 m

    Address: 1 Church Street
    Phone: 01784 558 066

    91% likes this, based on 109 reviews
    Cuisine: Japanese

  • Momo Cafe220 m

    Address: No.1 Clarence Street

    71% likes this, based on 59 reviews
    Cuisine: Asian

  • Roshni's260 m

    Address: Clarence Street
    Phone: 01784462515

    Cuisine: Indian
    Price Range: GBP 18 - GBP 36

Hotel information
  • Check-in:
    from  2 pm
  • Check-out:
    until  12 pm
  • Number of rooms:
    88

Hotel Awards

UKHOTEL AWARDSRecommendedStaines-upon-ThamesMercure London Staines Upon Thames Hotel

According to guest reviews, the hotel has been rated as
Best 3 Star Hotels in United Kingdom

Use Badge

Hotels nearby
Heathrow Lodge
2 stars
6 km

Mercure London Staines Upon Thames Hotel Reviews

Guest reviews are submitted by our customers after their stay at Mercure London Staines Upon Thames Hotel

Average guest rating

6.8out of 10
Very good
Based on 92 reviews

Rating by category:

Rooms
8.0
Value
7.5

Guest reviews

  • Older travelers
    8.8

    Close to the airport,easy access to London by train, comfortable and in a nice village,near Windsor castle

  • Group of friends
    9.2

    The very comfortable beds and modern room facilities, friendly staff , nice music in the lounge area.

    Car parking was a bit of a nightmare

  • Older travelers
    8.8

    For us the hotel was perfectly stuated next to the Thames for walking the Thames Way. The room was spacious and comfortable. The car parking was also very good.

  • Family with children
    7.8

    Nice and convenient location, weekend rate great value for money. Large rooms, friendly staff

    some carpets and wallpapers would need refurbishing

  • Older travelers
    6.6

    Room was adequate with nice view of riverside

    Parking was very limited and we had to pay to park the car in the nearby car park which meant we had to be up at 8 am to feed the meter. Breakfast service was slow and simple services (eg milk for tea) requiring prompting.

  • Older travelers
    8.8

    Helpful manager found a place for us to fit our little car into the packed car park. Room was comfortable, good hospitality tray, nice bathroom with bath, shower/mixer and separate showerhead, and glorious view of the River Thames. Excellent hot and cold breakfast buffet.

    Noise. A coach party of young people kept shouting and shrieking on the stairs into the small hours, but the hotel cannot help that. More disturbingly, we could clearly hear every word spoken by the family in the next room, who were not shouting at all, and their television and hair-dryer might have been in our room.

  • Older travelers
    7.4

    location was good. staff well presented and friendly, good choice for breakfast, handy to catch over land trains London's attractions and others in area

    car parking restricted, parts of hotel tired but of no big problem

  • Older travelers
    10.0

    Excellent service and an outstandingly good breakfast.

    Not enough onsite parking, which forced us to use a rather expensive neighbouring car park.

  • Older travelers
    5.4

    convenient for visiting my son in Egham

    I have complained before about the buffet breakfast it is dried up and cold alas it is still all the same cold and dried up We paid £14.95 for my son to have breakfast with us it was quite disgusting

  • Older travelers
    8.8

    Large comfortable room

    The fruit salad was fermenting at breakfast - despite being told the staff did nothing about it. The burners were not lit under the hot buffet

  • Couple
    10.0

    The staff were very polite and helpfull and was more than happy to go that little extra no matter what time of day.

  • Older travelers
    10.0

    Comfortable room with riverside outlook. Close to shops, restaurants. Good facilities and parking.

  • Family with children
    7.0

    The rooms and beds were very comfortable and clean. Easy access to the city by foot. Late evening food choices were limited but very good and fairly priced.

    The desk staff person was quite rude and testy. Not sure if he was having a bad day but he was most unpleasant and not at all accomodating. Another staff member was the opposite as he was trying very hard to meet our needs (wish we had seen more of him!). Another negative was the cost of breakfast. Way too expensive especially if you don't want a full cooked breakfast. We made our way into town and found an alternative that was much more reasonable and healthier.

  • Older travelers
    7.4

    Sparse functionality. No frills!

    Poor infrastructure- no lift or luggage shuttle! No airconditioning in rooms

  • Couple
    3.8

    There was nothing that I liked during my stay

    The car park was full and so you must park elsewhere - had to get up at 7.30am to go outside and put a ticket on the car. Air conditioning doesn't work, bed was 2 singles put together not really a double bed then. Its like Acorr just put the name on this hotel, it is not a luxury hotel.

How to reach hotel

hotel Mercure London Staines Upon Thames Hotel - Staines-upon-Thames Staines-upon-Thames location
Show big map »

Hotel Address:

Thames Street, Staines-upon-Thames, United Kingdom, TW18 4SJ

Get directions
City Center
  • Staines-upon-Thames
    300 m
Airports
Train Stations
  • Richmond
    15.0 km
Underground stations
  • Heathrow Terminal 4
    5.5 km
  • Underground stations
    100 m
  • Bus stop
    200 m
Restaurants
  • Riverside Restaurant and Bar
    20 m
  • Momo Cafe (cuisine: Asian)
    220 m
Hotel information
  • Check-in:
    from  2 pm
  • Check-out:
    until  12 pm
  • Number of rooms:
    88

Hotel Awards

UKHOTEL AWARDSRecommendedStaines-upon-ThamesMercure London Staines Upon Thames Hotel

According to guest reviews, the hotel has been rated as
Best 3 Star Hotels in United Kingdom

Use Badge